Terms of Service
1. Bookings
A booking sent through this website is confirmed once we confirm the date and pickup point with you on WhatsApp, by phone or by email. If you paid online and we cannot run the tour on your date, you get a new date or a full refund.
2. Pricing and payment
Day and Night tours cost $30 USD per adult and $20 USD per child aged 12 to 16. The Sunset Food Tour costs $45 USD per person. Special prices available for groups of 4 to 5 people. All prices are in US dollars (USD). Where online payment is offered, cards are charged in US dollars through our payment provider; we never see or store your card number.
3. Changes and cancellation
Free cancellation up to 24 hours before the start time. To change or cancel, message us on WhatsApp as early as you can. The tour runs in good weather. If rain cancels it, you get a new date or a full refund.
4. Pickup and timing
Please be ready at the agreed pickup point at the agreed time. If you are delayed, message us and we will do our best to adjust. Tour length depends on traffic and how long you spend at each stop.
5. Who can join
Tours are for travellers aged 12 and up. Maximum 3 adults in a tuk-tuk. Bigger groups ride in more than one tuk-tuk. Not wheelchair accessible.
6. Conduct and safety
Please follow your chauffeur's safety instructions and keep to the group in busy areas. We may end the tour for anyone whose behaviour endangers themselves, others or the vehicle.
7. Liability
We deliver the tour you booked with reasonable care. Our liability is limited to the value of the tour booked, and we are not liable for events outside our reasonable control.
8. Contact
Questions about these terms? Call Sameer on +94 77 930 4952, message us on WhatsApp at +94 77 488 9109, or email tukandtalkcolombotour@gmail.com.