Privacy Policy
1. Who we are
TUK & TALK ("we", "us") runs guided tuk-tuk tours in Colombo, Sri Lanka. You can reach us by WhatsApp on +94 77 488 9109, by phone on +94 77 930 4952 or by email at tukandtalkcolombotour@gmail.com.
2. What we collect
When you request a booking or send a message we collect what you enter: your name, email address, phone or WhatsApp number, country, and tour details such as date, pickup point and group size. If you pay online, the payment is handled by our payment provider on their own secure page. We never see or store your card number.
3. How we use it
We use your details to run your tour: to contact you on WhatsApp, by phone or by email, to arrange your pickup, and to keep a record of your booking. Your booking details are sent only to the Tuk & Talk team and are never shown on any public page of this website. We do not sell your personal information or share it for marketing.
4. Storage and retention
Booking and enquiry records are stored in our database and kept only as long as needed to provide the service and meet legal obligations.
5. Your rights
You can ask us at any time to show, correct or delete the personal information we hold about you. Message us on WhatsApp and we will deal with it.
6. Cookies
This website uses only a strictly necessary session cookie for administrator sign-in. We do not use advertising or tracking cookies.